Industries Served
HealthcareRetailManufacturingEducationFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
PocketiNet Internet Communications Inc is a managed service provider based in Yakima, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can operate efficiently and securely. With a focus on small to medium-sized enterprises, PocketiNet delivers tailored support that enhances productivity and minimizes downtime.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight PocketiNet's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
PocketiNet serves the Yakima area and nearby cities such as Selah, Union Gap, and Sunnyside. Major freeways include I-82 and US-12, with local landmarks like the Yakima Valley Museum and the State Fair Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
FAQ
What services does PocketiNet Internet Communications Inc provide in Yakima, Washington, and which industries do you specialize in locally?▶
PocketiNet offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and education.
How fast is PocketiNet Internet Communications Inc average response time for tickets in Yakima, Washington, and do you offer after-hours support?▶
PocketiNet typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does PocketiNet Internet Communications Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PocketiNet has expertise in cybersecurity and compliance, including HIPAA and PCI standards, ensuring that clients meet necessary regulations.
What does onboarding with PocketiNet Internet Communications Inc look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does PocketiNet Internet Communications Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PocketiNet supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with PocketiNet Internet Communications Inc and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews