Industries Served
HealthcareEducationRetailFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Wilson Technology Solutions is a managed service provider based in Walla Walla, Washington, dedicated to delivering comprehensive IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. By focusing on the unique needs of small to medium-sized enterprises, Wilson Technology Solutions aims to empower businesses with the tools and support necessary to thrive in a digital landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Wilson Technology Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Wilson Technology Solutions serves Walla Walla and surrounding areas including College Place, Milton-Freewater, and Waitsburg. Major freeways in the vicinity include Interstate 82 and U.S. Route 12, with local landmarks such as the Walla Walla University and Fort Walla Walla Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Wilson Technology Solutions provide in Walla Walla, Washington, and which industries do you specialize in locally?▶
Wilson Technology Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, and retail.
How fast is Wilson Technology Solutions average response time for tickets in Walla Walla, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for critical issues to ensure minimal downtime.
Does Wilson Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Wilson Technology Solutions offers cybersecurity solutions that include compliance support for HIPAA and PCI standards, ensuring that client data is secure and meets regulatory requirements.
What does onboarding with Wilson Technology Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Wilson Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Wilson Technology Solutions supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Wilson Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews