Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
NexGen Technology Services is a managed service provider located in Walla Walla, Washington, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, NexGen Technology Services supports various sectors, ensuring that clients can focus on their core business while enjoying reliable IT support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend NexGen Technology Services for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
NexGen Technology Services serves Walla Walla and surrounding areas, including College Place, Milton-Freewater, and Waitsburg. The business is conveniently located near Interstate 82 and U.S. Route 12, close to landmarks such as Pioneer Park and the Walla Walla University.
Pricing Model
NexGen Technology Services employs a flexible pricing model that can be tailored to client needs, typically based on a per user or per device structure. They also offer flat monthly plans with tiered options for different service levels.
FAQ
What services does NexGen Technology Services provide in Walla Walla, Washington, and which industries do you specialize in locally?▶
NexGen Technology Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, retail, and finance.
How fast is NexGen Technology Services average response time for tickets in Walla Walla, Washington, and do you offer after-hours support?▶
NexGen Technology Services typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does NexGen Technology Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NexGen Technology Services is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with NexGen Technology Services look like for a new client, and how long does it take?▶
Onboarding with NexGen Technology Services involves an initial assessment, setup of services, and training for staff. This process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does NexGen Technology Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NexGen Technology Services supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with NexGen Technology Services and is it per user, per device, or a flat monthly plan?▶
NexGen Technology Services offers flexible pricing options that can be based on a per user or per device model, as well as flat monthly plans with different tiers to accommodate various service levels.
Customer Reviews