Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
MCT is a managed service provider located in Walla Walla, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while MCT manages their IT infrastructure. With a commitment to reliability and security, MCT serves a diverse range of industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight MCT's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
MCT serves Walla Walla and surrounding areas including College Place, Milton-Freewater, and Waitsburg. The service area is accessible via major freeways such as I-82 and US-12, with local landmarks like Pioneer Park and Whitman College.
Pricing Model
MCT utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to predict their IT costs effectively.
FAQ
What services does MCT provide in Walla Walla, Washington, and which industries do you specialize in locally?▶
MCT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is MCT average response time for tickets in Walla Walla, Washington, and do you offer after-hours support?▶
MCT aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does MCT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MCT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with MCT look like for a new client, and how long does it take?▶
Onboarding with MCT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does MCT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MCT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with MCT and is it per user, per device, or a flat monthly plan?▶
MCT offers a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews