Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
MarkE_Tech is a managed service provider based in Walla Walla, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can operate efficiently and securely. With a focus on small to medium-sized enterprises, MarkE_Tech delivers tailored support that enhances productivity and mitigates risks associated with technology.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend MarkE_Tech for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
MarkE_Tech serves Walla Walla and nearby areas including College Place, Milton-Freewater, and Waitsburg. The service area is accessible via major freeways such as I-82 and US-12, with local landmarks including Whitman College and Fort Walla Walla Park.
Pricing Model
MarkE_Tech utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does MarkE_Tech provide in Walla Walla, Washington, and which industries do you specialize in locally?▶
MarkE_Tech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is MarkE_Tech average response time for tickets in Walla Walla, Washington, and do you offer after-hours support?▶
MarkE_Tech typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does MarkE_Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MarkE_Tech is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with MarkE_Tech look like for a new client, and how long does it take?▶
Onboarding with MarkE_Tech involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does MarkE_Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MarkE_Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with MarkE_Tech and is it per user, per device, or a flat monthly plan?▶
MarkE_Tech offers a flat monthly pricing model with tiered options based on the services selected, allowing businesses to choose a plan that best fits their needs.
Customer Reviews