Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Blue Mountain Internet is a managed service provider located in Walla Walla, Washington, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions, including network management, cybersecurity, and cloud services. With a focus on enhancing operational efficiency, Blue Mountain Internet serves various industries, ensuring that clients can rely on their expertise for all their IT needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Common themes in reviews highlight Blue Mountain Internet's responsiveness and reliability. Clients appreciate the proactive communication and commitment to security. However, some feedback indicates areas for improvement in service delivery.
Service Coverage Area
Blue Mountain Internet serves Walla Walla and nearby areas including College Place, Milton-Freewater, and Waitsburg. The service area is accessible via major freeways such as I-82 and US-12, with local landmarks like Whitman College and Fort Walla Walla Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers. This allows businesses to choose a model that best fits their needs.
FAQ
What services does Blue Mountain Internet provide in Walla Walla, Washington, and which industries do you specialize in locally?▶
Blue Mountain Internet provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is Blue Mountain Internet average response time for tickets in Walla Walla, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Blue Mountain Internet also offers after-hours support to ensure clients receive assistance when needed.
Does Blue Mountain Internet handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Blue Mountain Internet provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with Blue Mountain Internet look like for a new client, and how long does it take?▶
Onboarding with Blue Mountain Internet involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Blue Mountain Internet support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Blue Mountain Internet supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Blue Mountain Internet and is it per user, per device, or a flat monthly plan?▶
Pricing with Blue Mountain Internet is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the services selected.
Customer Reviews