Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ThinkTankIT is a managed service provider located in Vancouver, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, ThinkTankIT aims to enhance productivity and reduce downtime through proactive support and tailored technology strategies.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend ThinkTankIT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected and supported.
Service Coverage Area
ThinkTankIT serves the Vancouver area, including nearby cities such as Camas, Washougal, and Battle Ground. Major freeways include I-5 and I-205, with local landmarks like the Columbia River and Esther Short Park.
Pricing Model
ThinkTankIT offers flexible pricing structures, typically based on a flat monthly fee with tiered options depending on the services required. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does ThinkTankIT provide in Vancouver, Washington, and which industries do you specialize in locally?▶
ThinkTankIT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is ThinkTankIT average response time for tickets in Vancouver, Washington, and do you offer after-hours support?▶
ThinkTankIT typically responds to support tickets within a few hours during business hours. They also offer after-hours support for urgent issues.
Does ThinkTankIT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ThinkTankIT is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with ThinkTankIT look like for a new client, and how long does it take?▶
Onboarding with ThinkTankIT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does ThinkTankIT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ThinkTankIT supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ThinkTankIT and is it per user, per device, or a flat monthly plan?▶
ThinkTankIT offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews