Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Secure Systems Support LLC dba IMS Northwest is a managed service provider based in Vancouver, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and responsiveness, they serve a diverse range of industries, helping organizations enhance their technological capabilities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Secure Systems Support LLC dba IMS Northwest. Reviews often mention their strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Secure Systems Support LLC dba IMS Northwest serves Vancouver and surrounding areas, including Portland, Camas, Washougal, and Battle Ground. Major freeways in the vicinity include I-5 and I-205, with local landmarks such as the Columbia River and Esther Short Park.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate varying client needs.
FAQ
What services does Secure Systems Support LLC dba IMS Northwest provide in Vancouver, Washington, and which industries do you specialize in locally?▶
Secure Systems Support LLC dba IMS Northwest provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Secure Systems Support LLC dba IMS Northwest average response time for tickets in Vancouver, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. They also offer after-hours support to ensure that critical issues are addressed promptly.
Does Secure Systems Support LLC dba IMS Northwest handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Secure Systems Support LLC dba IMS Northwest provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping clients maintain necessary standards.
What does onboarding with Secure Systems Support LLC dba IMS Northwest look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment, followed by the implementation of services tailored to the client's needs. The process generally takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Secure Systems Support LLC dba IMS Northwest support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Secure Systems Support LLC dba IMS Northwest and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews