Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Phoenix Technology, Inc. is a managed service provider based in Vancouver, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Phoenix Technology, Inc. serves a diverse range of industries, providing tailored solutions that meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Phoenix Technology, Inc. for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Phoenix Technology, Inc. serves the Vancouver area and surrounding cities such as Camas, Washougal, and Ridgefield. The business is conveniently located near major freeways including I-5 and I-205, and is close to landmarks like the Vancouver Waterfront and Esther Short Park.
Pricing Model
The pricing structure at Phoenix Technology, Inc. is typically based on a flat monthly fee, with options available per user or per device. This flexible model allows businesses to choose the best fit for their needs.
FAQ
What services does Phoenix Technology, Inc. provide in Vancouver, Washington, and which industries do you specialize in locally?▶
Phoenix Technology, Inc. offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Phoenix Technology, Inc. average response time for tickets in Vancouver, Washington, and do you offer after-hours support?▶
Phoenix Technology, Inc. prides itself on a quick response time for support tickets, typically addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance whenever needed.
Does Phoenix Technology, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Phoenix Technology, Inc. is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Phoenix Technology, Inc. look like for a new client, and how long does it take?▶
Onboarding with Phoenix Technology, Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Phoenix Technology, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Phoenix Technology, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Phoenix Technology, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at Phoenix Technology, Inc. is flexible, typically offered as a flat monthly plan, with options available per user or per device, allowing businesses to choose the best model for their needs.
Customer Reviews