Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Impac Services is a managed service provider based in Vancouver, Washington, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, Impac Services aims to empower businesses to focus on their core operations while ensuring their IT infrastructure is robust and reliable.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Impac Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and effectively.
Service Coverage Area
Impac Services serves the Vancouver area and nearby cities such as Camas, Washougal, and Ridgefield. Major freeways include I-5 and I-205, with local landmarks like the Vancouver Waterfront and Fort Vancouver.
Pricing Model
Impac Services typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Impac Services provide in Vancouver, Washington, and which industries do you specialize in locally?▶
Impac Services provides a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Impac Services average response time for tickets in Vancouver, Washington, and do you offer after-hours support?▶
Impac Services typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Impac Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Impac Services is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Impac Services look like for a new client, and how long does it take?▶
Onboarding with Impac Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Impac Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Impac Services supports a range of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Impac Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Impac Services is generally structured as a flat monthly plan with tiered options based on the services selected, allowing for flexibility in budgeting.
Customer Reviews