Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Fixed Fee IT is a managed service provider located in Vancouver, Washington, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. By focusing on small to medium-sized enterprises, Fixed Fee IT delivers tailored support that ensures reliable technology infrastructure, allowing clients to concentrate on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Fixed Fee IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Fixed Fee IT serves the Vancouver area, including nearby cities such as Camas, Washougal, and Battle Ground. Major freeways in the vicinity include I-5 and SR-14, with local landmarks such as Esther Short Park and the Vancouver Waterfront.
Pricing Model
The pricing structure at Fixed Fee IT is typically based on a flat monthly fee, which may vary depending on the services required and the number of users or devices supported.
FAQ
What services does Fixed Fee IT provide in Vancouver, Washington, and which industries do you specialize in locally?▶
Fixed Fee IT provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Fixed Fee IT average response time for tickets in Vancouver, Washington, and do you offer after-hours support?▶
Fixed Fee IT typically has a fast average response time for tickets, often resolving issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Fixed Fee IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Fixed Fee IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Fixed Fee IT look like for a new client, and how long does it take?▶
Onboarding with Fixed Fee IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Fixed Fee IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Fixed Fee IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Fixed Fee IT and is it per user, per device, or a flat monthly plan?▶
Pricing with Fixed Fee IT is generally structured as a flat monthly plan, which may vary based on the number of users or devices and the specific services required.
Customer Reviews