Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Fastech Solutions is a managed service provider based in Vancouver, Washington, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on customer satisfaction, Fastech Solutions serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Fastech Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Fastech Solutions serves Vancouver and surrounding areas including Portland, Camas, Washougal, and Battle Ground. The service area is accessible via major freeways such as I-5 and I-205, with local landmarks like the Vancouver Waterfront and Fort Vancouver.
Pricing Model
Fastech Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Fastech Solutions provide in Vancouver, Washington, and which industries do you specialize in locally?▶
Fastech Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Fastech Solutions average response time for tickets in Vancouver, Washington, and do you offer after-hours support?▶
Fastech Solutions maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Fastech Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Fastech Solutions is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Fastech Solutions look like for a new client, and how long does it take?▶
Onboarding with Fastech Solutions involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Fastech Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Fastech Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Fastech Solutions and is it per user, per device, or a flat monthly plan?▶
Fastech Solutions typically uses a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews