Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Spot Tech, Inc. is a managed service provider located in Tacoma, Washington, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, Spot Tech, Inc. serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Spot Tech, Inc. for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses relying on their services.
Service Coverage Area
Spot Tech, Inc. serves Tacoma and surrounding areas including Puyallup, Lakewood, University Place, and Fife. The service area is accessible via major freeways such as I-5 and SR-16, with local landmarks like the Museum of Glass and Point Defiance Park.
Pricing Model
The pricing model at Spot Tech, Inc. is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Spot Tech, Inc. provide in Tacoma, Washington, and which industries do you specialize in locally?▶
Spot Tech, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Spot Tech, Inc. average response time for tickets in Tacoma, Washington, and do you offer after-hours support?▶
Spot Tech, Inc. aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Spot Tech, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Spot Tech, Inc. is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Spot Tech, Inc. look like for a new client, and how long does it take?▶
Onboarding with Spot Tech, Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Spot Tech, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Spot Tech, Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Spot Tech, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at Spot Tech, Inc. is generally structured on a per user or per device basis, with options for flat monthly plans that provide flexibility based on the services utilized.
Customer Reviews