Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco CertifiedAWS Certified
Overview
Empowering Technology Solutions (ETS) is a managed service provider based in Tacoma, Washington, dedicated to delivering comprehensive IT services to local businesses. They specialize in providing reliable technology solutions, including cybersecurity, cloud services, and IT support, tailored to meet the unique needs of various industries. By focusing on responsiveness and proactive management, ETS helps organizations enhance their operational efficiency and security posture.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Empowering Technology Solutions (ETS) for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for local businesses.
Service Coverage Area
Empowering Technology Solutions (ETS) serves Tacoma and surrounding areas, including Puyallup, Lakewood, and University Place. The service area is accessible via major freeways such as I-5 and SR-16, with local landmarks like Point Defiance Park and the Museum of Glass.
Pricing Model
The pricing structure at Empowering Technology Solutions (ETS) typically operates on a flat monthly basis with tiered options based on service levels. This allows businesses to select a plan that best fits their needs and budget.
FAQ
What services does Empowering Technology Solutions (ETS) provide in Tacoma, Washington, and which industries do you specialize in locally?▶
Empowering Technology Solutions (ETS) offers a range of IT services including managed endpoints, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and education.
How fast is Empowering Technology Solutions (ETS) average response time for tickets in Tacoma, Washington, and do you offer after-hours support?▶
The average response time for tickets at Empowering Technology Solutions (ETS) is typically within one hour. They also provide after-hours support to ensure continuous service.
Does Empowering Technology Solutions (ETS) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Empowering Technology Solutions (ETS) is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Empowering Technology Solutions (ETS) look like for a new client, and how long does it take?▶
Onboarding with Empowering Technology Solutions (ETS) involves an initial assessment, setup of services, and training. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Empowering Technology Solutions (ETS) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Empowering Technology Solutions (ETS) supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Empowering Technology Solutions (ETS) and is it per user, per device, or a flat monthly plan?▶
Pricing at Empowering Technology Solutions (ETS) is generally structured as a flat monthly plan, with options available based on the number of users or devices, allowing flexibility for businesses.
Customer Reviews