Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Dependable IT Support is a managed service provider located in Tacoma, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while their IT needs are expertly managed. With a commitment to reliability and security, Dependable IT Support serves various industries, providing tailored solutions that enhance operational efficiency and protect sensitive data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Dependable IT Support's responsiveness and reliability in managing their IT needs. The team is praised for their effective communication and commitment to security, providing peace of mind for businesses. Overall, customer satisfaction is high, with many recommending their services for IT management.
Service Coverage Area
Dependable IT Support serves Tacoma and nearby areas including Puyallup, Lakewood, University Place, and Spanaway. Major freeways in the vicinity include I-5 and SR-16, with recognizable landmarks such as Point Defiance Park and the Museum of Glass.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options available, allowing businesses to choose a plan that best fits their needs. Additional services may be billed per user or per device, depending on the specific requirements.
FAQ
What services does Dependable IT Support provide in Tacoma, Washington, and which industries do you specialize in locally?▶
Dependable IT Support offers a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Dependable IT Support average response time for tickets in Tacoma, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Dependable IT Support also offers after-hours support to ensure that clients receive assistance whenever needed.
Does Dependable IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Dependable IT Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Dependable IT Support look like for a new client, and how long does it take?▶
Onboarding with Dependable IT Support involves an initial assessment of the client's IT environment, followed by the implementation of necessary solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Dependable IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Dependable IT Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Dependable IT Support and is it per user, per device, or a flat monthly plan?▶
Pricing with Dependable IT Support is generally structured as a flat monthly plan with tiered options. Additional services may be billed per user or per device, allowing flexibility based on client needs.
Customer Reviews