Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
ProCern Technology Solutions is a managed service provider located in Spokane, Washington, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions that enhance operational efficiency and security. With a focus on customer satisfaction, ProCern serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight ProCern Technology Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
ProCern Technology Solutions serves Spokane and surrounding areas, including Coeur d'Alene, Liberty Lake, and Airway Heights. Major freeways include I-90 and US-395, with local landmarks such as Riverfront Park and the Spokane Convention Center.
Pricing Model
ProCern Technology Solutions offers a flexible pricing structure based on a flat monthly fee, with options available per user or per device. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does ProCern Technology Solutions provide in Spokane, Washington, and which industries do you specialize in locally?▶
ProCern Technology Solutions offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, manufacturing, and retail.
How fast is ProCern Technology Solutions average response time for tickets in Spokane, Washington, and do you offer after-hours support?▶
ProCern Technology Solutions typically maintains a rapid response time for support tickets, ensuring timely assistance. They also provide after-hours support to accommodate urgent client needs.
Does ProCern Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ProCern Technology Solutions is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with ProCern Technology Solutions look like for a new client, and how long does it take?▶
Onboarding with ProCern Technology Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ProCern Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ProCern Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ProCern Technology Solutions and is it per user, per device, or a flat monthly plan?▶
ProCern Technology Solutions offers a flexible pricing model that can be structured per user, per device, or as a flat monthly plan, allowing clients to choose the option that best fits their business needs.
Customer Reviews