Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Design I.T. Solutions is a managed service provider based in Spokane, Washington, offering comprehensive IT services to local businesses. They specialize in providing tailored solutions that enhance operational efficiency and security for various industries. With a focus on customer satisfaction, Design I.T. Solutions delivers reliable support and innovative technology solutions to help businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Design I.T. Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Design I.T. Solutions serves Spokane and surrounding areas including Coeur d'Alene, Liberty Lake, Airway Heights, and Cheney. Major freeways include I-90 and US-2, with local landmarks such as Riverfront Park and Spokane Falls.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers.
FAQ
What services does Design I.T. Solutions provide in Spokane, Washington, and which industries do you specialize in locally?▶
Design I.T. Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Design I.T. Solutions average response time for tickets in Spokane, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Design I.T. Solutions also offers after-hours support to ensure that clients receive assistance when needed.
Does Design I.T. Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Design I.T. Solutions has expertise in cybersecurity and compliance, including regulations for HIPAA and PCI, ensuring that clients meet necessary standards.
What does onboarding with Design I.T. Solutions look like for a new client, and how long does it take?▶
Onboarding with Design I.T. Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Design I.T. Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Design I.T. Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Design I.T. Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Design I.T. Solutions is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers tailored to client needs.
Customer Reviews