Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Panic Button IT Services is a managed service provider located in Spokane Valley, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Panic Button IT Services aims to enhance the technological capabilities of businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Panic Button IT Services. Reviews often mention effective communication and a strong emphasis on security, making them a trusted partner for IT needs.
Service Coverage Area
Panic Button IT Services serves Spokane Valley and surrounding areas including Spokane, Liberty Lake, and Post Falls. Major freeways in the vicinity include I-90 and SR-27, with local landmarks such as Spokane Valley Mall and Mirabeau Point Park.
Pricing Model
The pricing structure at Panic Button IT Services is typically based on a flat monthly fee, with options available per user or per device, allowing flexibility to meet various business needs.
FAQ
What services does Panic Button IT Services provide in Spokane Valley, Washington, and which industries do you specialize in locally?▶
Panic Button IT Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Panic Button IT Services average response time for tickets in Spokane Valley, Washington, and do you offer after-hours support?▶
The average response time for tickets at Panic Button IT Services is typically prompt, with a focus on resolving issues quickly. They also provide after-hours support to ensure clients receive assistance when needed.
Does Panic Button IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Panic Button IT Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Panic Button IT Services look like for a new client, and how long does it take?▶
Onboarding with Panic Button IT Services involves an initial assessment of the client's IT environment followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Panic Button IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Panic Button IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Panic Button IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Panic Button IT Services is structured as a flat monthly plan, with options available per user or per device, allowing businesses to choose the model that best fits their needs.
Customer Reviews