Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Our-Tech Computer Repair and Networking is a managed service provider located in Selah, Washington. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and cybersecurity. Their services are designed to enhance operational efficiency and protect sensitive data, making them a valuable partner for organizations in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Our-Tech's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to maintaining security for their clients' systems.
Service Coverage Area
Our-Tech serves Selah and nearby areas including Yakima, Union Gap, and Moxee. They are conveniently located near Interstate 82 and Highway 12, close to local landmarks such as the Selah Civic Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
FAQ
What services does Our-Tech Computer Repair and Networking provide in Selah, Washington, and which industries do you specialize in locally?▶
Our-Tech offers a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and education.
How fast is Our-Tech Computer Repair and Networking average response time for tickets in Selah, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure minimal downtime.
Does Our-Tech Computer Repair and Networking handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Our-Tech provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that client data is secure and meets industry standards.
What does onboarding with Our-Tech Computer Repair and Networking look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Our-Tech Computer Repair and Networking support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Our-Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Our-Tech Computer Repair and Networking and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the specific needs of the business.
Customer Reviews