Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Intelligent Technical Solutions is a managed service provider based in Seattle, Washington, dedicated to delivering comprehensive IT services to local businesses. They specialize in network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, they serve various industries, providing tailored solutions that enhance productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Intelligent Technical Solutions for their responsiveness and reliability. Many reviews highlight the effective communication and robust security measures implemented by the team, contributing to a positive overall experience.
Service Coverage Area
Intelligent Technical Solutions serves the Seattle area, including nearby cities such as Bellevue, Renton, and Kirkland. Major freeways include I-5 and I-90, with recognizable landmarks like the Space Needle and Pike Place Market.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on services utilized. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Intelligent Technical Solutions provide in Seattle, Washington, and which industries do you specialize in locally?▶
Intelligent Technical Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Intelligent Technical Solutions average response time for tickets in Seattle, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour. Intelligent Technical Solutions also offers after-hours support to ensure clients receive assistance whenever needed.
Does Intelligent Technical Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Intelligent Technical Solutions is experienced in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Intelligent Technical Solutions look like for a new client, and how long does it take?▶
Onboarding with Intelligent Technical Solutions involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Intelligent Technical Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Intelligent Technical Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Intelligent Technical Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Intelligent Technical Solutions is generally structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses of all sizes.
Customer Reviews