Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceAWSVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Eugenius is a managed service provider based in Seattle, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Eugenius delivers tailored support that enhances productivity and minimizes downtime, making them a valuable partner for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Eugenius for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Eugenius serves the greater Seattle area, including nearby cities such as Bellevue, Redmond, and Kirkland. Major freeways in the vicinity include Interstate 5 and Interstate 90, with recognizable landmarks like the Space Needle and Pike Place Market.
Pricing Model
Eugenius typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Eugenius provide in Seattle, Washington, and which industries do you specialize in locally?▶
Eugenius provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and retail.
How fast is Eugenius average response time for tickets in Seattle, Washington, and do you offer after-hours support?▶
Eugenius typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Eugenius handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Eugenius is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Eugenius look like for a new client, and how long does it take?▶
Onboarding with Eugenius involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Eugenius support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Eugenius supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Eugenius and is it per user, per device, or a flat monthly plan?▶
Eugenius uses a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews