Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
HTG Inc. is a managed service provider based in Ridgefield, Washington, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, HTG Inc. delivers tailored IT support, ensuring that clients can rely on robust technology infrastructure to drive their business forward.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend HTG Inc. for their responsiveness and reliability in handling IT issues. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
HTG Inc. serves Ridgefield and surrounding areas including Vancouver, Battle Ground, La Center, and Camas. The service area is accessible via major freeways such as I-5 and I-205, and is near landmarks like the Ridgefield National Wildlife Refuge.
Pricing Model
HTG Inc. utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does HTG Inc. provide in Ridgefield, Washington, and which industries do you specialize in locally?▶
HTG Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, education, and retail.
How fast is HTG Inc. average response time for tickets in Ridgefield, Washington, and do you offer after-hours support?▶
HTG Inc. typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that critical issues are addressed promptly.
Does HTG Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, HTG Inc. is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with HTG Inc. look like for a new client, and how long does it take?▶
Onboarding with HTG Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does HTG Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
HTG Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with HTG Inc. and is it per user, per device, or a flat monthly plan?▶
HTG Inc. offers a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews