Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Xipe Inc is a managed service provider located in Richland, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and industry best practices, Xipe Inc delivers reliable support tailored to the unique needs of various sectors, enhancing productivity and security for their clients.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Xipe Inc for their responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high due to their dedicated support.
Service Coverage Area
Xipe Inc serves Richland and surrounding areas including Kennewick, Pasco, West Richland, and Benton City. Major freeways in the vicinity include I-182 and US-395, with local landmarks such as the Columbia Center Mall and the Hanford Reach National Monument.
Pricing Model
Xipe Inc offers a flexible pricing structure based on a flat monthly fee with tiered options, accommodating various business sizes and needs. This model allows clients to predict their IT expenses effectively.
FAQ
What services does Xipe Inc provide in Richland, Washington, and which industries do you specialize in locally?▶
Xipe Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Xipe Inc average response time for tickets in Richland, Washington, and do you offer after-hours support?▶
Xipe Inc typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Xipe Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Xipe Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Xipe Inc look like for a new client, and how long does it take?▶
Onboarding with Xipe Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Xipe Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Xipe Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Xipe Inc and is it per user, per device, or a flat monthly plan?▶
Xipe Inc operates on a flat monthly pricing model with tiered options, allowing businesses to choose a plan that fits their needs, whether based on user count or device management.
Customer Reviews