Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
VC3 (formerly Inline Computer & Communications) is a managed service provider based in Richland, Washington, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a commitment to reliable support and advanced technology, VC3 helps organizations navigate the complexities of IT management, ensuring they can focus on their core business objectives.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight VC3's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
VC3 serves Richland and surrounding areas including Kennewick, Pasco, West Richland, and Benton City, conveniently located near Interstate 182 and Highway 240, close to the Columbia Center Mall.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does VC3 (formerly Inline Computer & Communications) provide in Richland, Washington, and which industries do you specialize in locally?▶
VC3 offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is VC3 (formerly Inline Computer & Communications) average response time for tickets in Richland, Washington, and do you offer after-hours support?▶
VC3 typically maintains a quick response time for support tickets, often addressing issues within hours. They also provide after-hours support to ensure continuous service.
Does VC3 (formerly Inline Computer & Communications) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, VC3 is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with VC3 (formerly Inline Computer & Communications) look like for a new client, and how long does it take?▶
Onboarding with VC3 involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does VC3 (formerly Inline Computer & Communications) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
VC3 supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with VC3 (formerly Inline Computer & Communications) and is it per user, per device, or a flat monthly plan?▶
Pricing at VC3 is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews