Sullivan Sullutions, LLC in Richland, Washington – Managed Service Provider
Industries Served
HealthcareFinanceManufacturingEducationRetail
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview

Sullivan Sullutions, LLC is a managed service provider located in Richland, Washington, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, Sullivan Sullutions, LLC helps organizations streamline their IT infrastructure, ensuring reliable performance and robust cybersecurity measures.

Services
  • managed endpoints
  • network monitoring
  • cloud migrations
  • help desk
  • cybersecurity
  • backups
Review Summary

Clients frequently commend Sullivan Sullutions, LLC for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.

Service Coverage Area

Sullivan Sullutions, LLC serves Richland and surrounding areas including Kennewick, Pasco, West Richland, and Benton City. Major freeways in the vicinity include I-182 and US-395, with local landmarks such as the Columbia River and the Hanford Reach National Monument.

Pricing Model

Pricing is structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.

FAQ

Sullivan Sullutions, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.

The average response time for tickets is typically within a few hours during business hours. After-hours support is available for critical issues to ensure continuous service.

Yes, Sullivan Sullutions, LLC is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.

Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.

Sullivan Sullutions, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.

Pricing is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be customized based on the specific needs of the business.

Customer Reviews

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