Industries Served
HealthcareFinanceManufacturingRetailEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Fidelis, Inc. is a managed service provider based in Renton, Washington, offering comprehensive IT services to local businesses. They specialize in delivering reliable IT support, cybersecurity solutions, and cloud services tailored to the needs of various industries. By focusing on proactive management and support, Fidelis, Inc. helps organizations enhance their operational efficiency and security posture, allowing them to concentrate on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Fidelis, Inc. for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
Fidelis, Inc. serves the Renton area and nearby cities such as Kent, Auburn, and Bellevue. The company is conveniently located near Interstate 405 and Highway 167, close to landmarks like the Renton Landing and the Boeing Renton Factory.
Pricing Model
Fidelis, Inc. utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support provide in Renton, Washington, and which industries do you specialize in locally?▶
Fidelis, Inc. offers a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in serving industries such as healthcare, finance, manufacturing, retail, and education.
How fast is Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support average response time for tickets in Renton, Washington, and do you offer after-hours support?▶
Fidelis, Inc. typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Fidelis, Inc. provides cybersecurity services that include compliance support for HIPAA and PCI standards, helping businesses maintain regulatory requirements.
What does onboarding with Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support look like for a new client, and how long does it take?▶
Onboarding with Fidelis, Inc. involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Fidelis, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support and is it per user, per device, or a flat monthly plan?▶
Fidelis, Inc. operates on a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that best fits their needs.
Customer Reviews