Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Aldridge is a managed service provider located in Renton, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, aimed at enhancing operational efficiency and security. Aldridge serves various industries, providing tailored support to meet the unique needs of each client, ultimately helping businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Aldridge for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Aldridge serves Renton and surrounding areas including Kent, Auburn, and Tukwila, with easy access via Interstate 405 and Highway 167. Notable landmarks include the Renton Landing and the Boeing Renton Factory.
Pricing Model
Aldridge typically employs a flat monthly pricing model with tiered options based on the services utilized. This allows businesses to scale their IT support according to their needs.
FAQ
What services does Aldridge provide in Renton, Washington, and which industries do you specialize in locally?▶
Aldridge provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Aldridge average response time for tickets in Renton, Washington, and do you offer after-hours support?▶
Aldridge typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does Aldridge handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Aldridge is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Aldridge look like for a new client, and how long does it take?▶
Onboarding with Aldridge involves an initial assessment, setup of services, and training for staff. This process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Aldridge support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Aldridge supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Aldridge and is it per user, per device, or a flat monthly plan?▶
Aldridge operates on a flat monthly pricing model with tiered options based on the services selected, allowing flexibility for businesses in managing their IT costs.
Customer Reviews