Industries Served
EducationHealthcareFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
HUB International is a managed service provider located in Pullman, Washington, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions, including cybersecurity, network management, and cloud services. By focusing on the unique needs of industries in the region, HUB International delivers value through enhanced operational efficiency and security for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight HUB International's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
HUB International serves the Pullman area and nearby cities such as Moscow, Colfax, and Lewiston. The business is conveniently located near major freeways including US-195 and WA-27, close to landmarks like Washington State University.
Pricing Model
HUB International typically operates on a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does HUB International provide in Pullman, Washington, and which industries do you specialize in locally?▶
HUB International provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as education, healthcare, and finance.
How fast is HUB International average response time for tickets in Pullman, Washington, and do you offer after-hours support?▶
HUB International aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service for their clients.
Does HUB International handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, HUB International has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with HUB International look like for a new client, and how long does it take?▶
Onboarding with HUB International involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does HUB International support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
HUB International supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with HUB International and is it per user, per device, or a flat monthly plan?▶
HUB International generally uses a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews