Industries Served
HealthcareEducationFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified Partner
Overview
Brown Financial Services is a managed service provider located in Pullman, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in supporting small to medium-sized enterprises across various industries, ensuring reliable technology management and cybersecurity. Their services enhance operational efficiency, allowing clients to focus on their core business while Brown Financial Services handles their IT needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Brown Financial Services for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring peace of mind for their clients.
Service Coverage Area
Brown Financial Services serves Pullman and surrounding areas including Moscow, Colfax, and Lewiston. The business is conveniently located near Highway 195 and is close to landmarks such as Washington State University.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options available, allowing businesses to choose a plan that best fits their needs. Additional services may be billed per user or per device as required.
FAQ
What services does Brown Financial Services provide in Pullman, Washington, and which industries do you specialize in locally?▶
Brown Financial Services provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, finance, and retail.
How fast is Brown Financial Services average response time for tickets in Pullman, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Brown Financial Services also offers after-hours support to ensure clients receive assistance when needed.
Does Brown Financial Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Brown Financial Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected and regulations are met.
What does onboarding with Brown Financial Services look like for a new client, and how long does it take?▶
Onboarding with Brown Financial Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2 to 4 weeks, depending on the complexity of the services required.
What tools and platforms does Brown Financial Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Brown Financial Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Brown Financial Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Brown Financial Services is primarily based on a flat monthly plan with tiered options. Additional services may be charged per user or per device as needed.
Customer Reviews