Industries Served
HealthcareEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
Eternal Computer Services is a managed service provider located in Othello, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in offering services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Eternal Computer Services aims to enhance the technological capabilities of organizations in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Eternal Computer Services. Reviews often mention their effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Eternal Computer Services serves Othello and nearby areas including Moses Lake, Warden, and Ritzville. The service area is accessible via major freeways such as I-90 and SR-17, with local landmarks like the Othello Community Park.
Pricing Model
Eternal Computer Services typically operates on a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Eternal Computer Services provide in Othello, Washington, and which industries do you specialize in locally?▶
Eternal Computer Services offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, retail, and manufacturing.
How fast is Eternal Computer Services average response time for tickets in Othello, Washington, and do you offer after-hours support?▶
Eternal Computer Services typically has an average response time of under one hour for support tickets. They also provide after-hours support to ensure that clients' IT needs are met at all times.
Does Eternal Computer Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Eternal Computer Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Eternal Computer Services look like for a new client, and how long does it take?▶
Onboarding with Eternal Computer Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Eternal Computer Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Eternal Computer Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Eternal Computer Services and is it per user, per device, or a flat monthly plan?▶
Eternal Computer Services operates on a flat monthly pricing model with tiered options based on the services provided. This allows for flexibility in budgeting for IT support.
Customer Reviews