Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Leader Services is a managed service provider based in Olympia, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about technology challenges. By leveraging advanced tools and expertise, Leader Services aims to enhance operational efficiency and security for organizations in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Leader Services for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Leader Services serves the Olympia area and surrounding cities such as Tumwater, Lacey, and Shelton. Major freeways include I-5 and US-101, with recognizable landmarks like the Washington State Capitol and the Olympia Farmers Market.
Pricing Model
Leader Services typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT expenses more accurately.
FAQ
What services does Leader Services provide in Olympia, Washington, and which industries do you specialize in locally?▶
Leader Services provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Leader Services average response time for tickets in Olympia, Washington, and do you offer after-hours support?▶
Leader Services typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Leader Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Leader Services is equipped to manage cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Leader Services look like for a new client, and how long does it take?▶
Onboarding with Leader Services involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Leader Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Leader Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Leader Services and is it per user, per device, or a flat monthly plan?▶
Pricing with Leader Services is generally structured as a flat monthly plan with tiered options based on the services provided, allowing for flexibility depending on client needs.
Customer Reviews