Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Intelligent Technical Solutions is a managed service provider based in Olympia, Washington, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, cloud services, and IT support. By focusing on the unique needs of industries in the region, they help organizations enhance their operational efficiency and safeguard their digital assets.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Intelligent Technical Solutions for their responsiveness and reliability. Reviews highlight effective communication and a strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Intelligent Technical Solutions serves Olympia and surrounding areas, including Lacey, Tumwater, and Shelton. The service area is accessible via major freeways such as I-5 and US-101, with local landmarks like the Washington State Capitol and the Hands On Children's Museum.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on service levels. This structure allows businesses to choose plans that best fit their needs and budget.
FAQ
What services does Intelligent Technical Solutions provide in Olympia, Washington, and which industries do you specialize in locally?▶
Intelligent Technical Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Intelligent Technical Solutions average response time for tickets in Olympia, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Intelligent Technical Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does Intelligent Technical Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Intelligent Technical Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Intelligent Technical Solutions look like for a new client, and how long does it take?▶
Onboarding with Intelligent Technical Solutions involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Intelligent Technical Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Intelligent Technical Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Intelligent Technical Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Intelligent Technical Solutions generally follows a flat monthly plan with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific requirements.
Customer Reviews