Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Pacific IT Services is a managed service provider located in Ocean City, Washington, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and support for various industries. By leveraging advanced technology and expert knowledge, Pacific IT Services aims to provide reliable IT support that allows businesses to focus on their core operations.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Pacific IT Services. Reviews often mention effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Pacific IT Services serves Ocean City and nearby areas including Aberdeen, Hoquiam, Westport, and Montesano. The service area is accessible via major freeways such as US-101 and SR-8, with local landmarks like the Ocean City State Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Pacific IT Services provide in Ocean City, Washington, and which industries do you specialize in locally?▶
Pacific IT Services provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, retail, finance, education, and manufacturing.
How fast is Pacific IT Services average response time for tickets in Ocean City, Washington, and do you offer after-hours support?▶
Pacific IT Services typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Pacific IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pacific IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Pacific IT Services look like for a new client, and how long does it take?▶
Onboarding with Pacific IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Pacific IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pacific IT Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Pacific IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Pacific IT Services is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the specific needs of the client.
Customer Reviews