Industries Served
HealthcareFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
Compass Lane is a managed service provider located in Longview, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as cybersecurity, network management, and cloud solutions, ensuring that organizations can operate efficiently and securely. By leveraging advanced technology and industry expertise, Compass Lane delivers tailored support to various sectors, enhancing productivity and safeguarding critical data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Compass Lane for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Compass Lane serves Longview and surrounding areas, including Kelso, Rainier, and Castle Rock. The business is conveniently located near Interstate 5 and Highway 432, close to landmarks such as the Cowlitz County Historical Museum.
Pricing Model
Compass Lane typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does Compass Lane provide in Longview, Washington, and which industries do you specialize in locally?▶
Compass Lane provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, and manufacturing.
How fast is Compass Lane average response time for tickets in Longview, Washington, and do you offer after-hours support?▶
Compass Lane typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Compass Lane handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Compass Lane is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Compass Lane look like for a new client, and how long does it take?▶
Onboarding with Compass Lane involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Compass Lane support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Compass Lane supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Compass Lane and is it per user, per device, or a flat monthly plan?▶
Compass Lane operates on a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether it be per user or per device.
Customer Reviews