Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Astound Broadband is a managed service provider located in Longview, Washington, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions, including network management, cybersecurity, and cloud services. With a focus on enhancing operational efficiency, Astound Broadband serves various industries, ensuring that clients can leverage technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Astound Broadband for their responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Astound Broadband serves Longview and nearby areas including Kelso, Rainier, and Castle Rock. The service area is accessible via major freeways such as I-5 and SR-432, with local landmarks like the Cowlitz River and Lake Sacajawea.
Pricing Model
Astound Broadband typically employs a flat monthly pricing model with tiered options based on the services utilized. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Astound Broadband provide in Longview, Washington, and which industries do you specialize in locally?▶
Astound Broadband provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Astound Broadband average response time for tickets in Longview, Washington, and do you offer after-hours support?▶
Astound Broadband typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Astound Broadband handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Astound Broadband is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Astound Broadband look like for a new client, and how long does it take?▶
Onboarding with Astound Broadband involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Astound Broadband support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Astound Broadband supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Astound Broadband and is it per user, per device, or a flat monthly plan?▶
Astound Broadband generally offers a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose plans that fit their specific needs.
Customer Reviews