Industries Served
HealthcareEducationSmall to Medium-sized Businesses
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVeeamCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
Consumer Direct Care Network Washington (CDWA) is a managed service provider located in Lacey, Washington, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, CDWA supports various sectors, ensuring that clients can focus on their core business while relying on expert IT management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend CDWA for their responsiveness and reliability in managing IT needs. The team's communication skills and commitment to security are also highlighted as key strengths, contributing to a positive overall experience.
Service Coverage Area
CDWA serves the Lacey area and nearby cities such as Olympia, Tumwater, and Shelton. Major freeways include I-5 and I-705, with local landmarks like the Lacey Community Center and Woodland Creek Community Park.
Pricing Model
CDWA typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Consumer Direct Care Network Washington (CDWA) provide in Lacey, Washington, and which industries do you specialize in locally?▶
CDWA provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving healthcare, education, and small to medium-sized businesses.
How fast is Consumer Direct Care Network Washington (CDWA) average response time for tickets in Lacey, Washington, and do you offer after-hours support?▶
CDWA typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Consumer Direct Care Network Washington (CDWA) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CDWA is equipped to manage cybersecurity and ensure compliance with HIPAA and PCI standards, providing peace of mind for clients in regulated industries.
What does onboarding with Consumer Direct Care Network Washington (CDWA) look like for a new client, and how long does it take?▶
Onboarding with CDWA involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Consumer Direct Care Network Washington (CDWA) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CDWA supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with Consumer Direct Care Network Washington (CDWA) and is it per user, per device, or a flat monthly plan?▶
CDWA offers a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose the plan that best fits their needs.
Customer Reviews