Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Symmetry Managed Services is a managed service provider located in Kent, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in supporting small to medium-sized enterprises across various industries, ensuring reliable technology infrastructure and enhanced cybersecurity. By offering tailored services, Symmetry helps clients optimize their operations, improve productivity, and safeguard their data, making them a valuable partner for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Symmetry Managed Services for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Symmetry Managed Services serves Kent and surrounding areas including Auburn, Renton, Federal Way, and Tukwila. The business is conveniently located near Interstate 5 and State Route 167, close to landmarks such as Kent Station and the ShoWare Center.
Pricing Model
Symmetry Managed Services typically operates on a flat monthly pricing model with tiered options based on the services required. This allows clients to choose a plan that best fits their needs, whether it is per user or per device.
FAQ
What services does Symmetry Managed Services provide in Kent, Washington, and which industries do you specialize in locally?▶
Symmetry Managed Services offers a range of IT solutions including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Symmetry Managed Services average response time for tickets in Kent, Washington, and do you offer after-hours support?▶
Symmetry Managed Services aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does Symmetry Managed Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Symmetry Managed Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Symmetry Managed Services look like for a new client, and how long does it take?▶
Onboarding with Symmetry Managed Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Symmetry Managed Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Symmetry Managed Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with Symmetry Managed Services and is it per user, per device, or a flat monthly plan?▶
Pricing with Symmetry Managed Services is typically structured as a flat monthly plan with tiered options based on the services provided. This allows flexibility for clients to choose a plan that aligns with their needs.
Customer Reviews