Industries Served
HealthcareFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Robinson Tech is a managed service provider based in Kennewick, Washington, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Robinson Tech aims to empower businesses by managing their IT infrastructure effectively.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Robinson Tech for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that client needs are met promptly.
Service Coverage Area
Robinson Tech serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. The business is conveniently located near major freeways like I-82 and I-182, close to landmarks such as Columbia Center Mall.
Pricing Model
Robinson Tech utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Robinson Tech provide in Kennewick, Washington, and which industries do you specialize in locally?▶
Robinson Tech provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Robinson Tech average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
Robinson Tech typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure client needs are met promptly.
Does Robinson Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Robinson Tech is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Robinson Tech look like for a new client, and how long does it take?▶
Onboarding with Robinson Tech involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Robinson Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Robinson Tech supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Robinson Tech and is it per user, per device, or a flat monthly plan?▶
Robinson Tech operates on a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose plans that best fit their needs.
Customer Reviews