Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
POSitive Software Co. is a managed service provider located in Kennewick, Washington, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on customer satisfaction, POSitive Software Co. aims to provide reliable support and innovative technology solutions to help businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight POSitive Software Co.'s responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
POSitive Software Co. serves Kennewick and surrounding areas including Richland, Pasco, and West Richland. Major freeways in the vicinity include I-82 and I-182, with local landmarks such as the Columbia Center Mall and the Tri-Cities Airport.
Pricing Model
The pricing structure at POSitive Software Co. is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. They also offer pricing models based on per user or per device.
FAQ
What services does POSitive Software Co. provide in Kennewick, Washington, and which industries do you specialize in locally?▶
POSitive Software Co. offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is POSitive Software Co. average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
The average response time for tickets at POSitive Software Co. is typically within a few hours during business hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does POSitive Software Co. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, POSitive Software Co. is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with POSitive Software Co. look like for a new client, and how long does it take?▶
Onboarding with POSitive Software Co. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does POSitive Software Co. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
POSitive Software Co. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with POSitive Software Co. and is it per user, per device, or a flat monthly plan?▶
Pricing at POSitive Software Co. is flexible, typically structured as a flat monthly plan with options based on per user or per device, allowing clients to choose the best fit for their needs.
Customer Reviews