Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Peak Networks is a managed service provider located in Kennewick, Washington, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, serving various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Peak Networks aims to empower businesses through technology.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Peak Networks for their responsiveness and reliability. Many reviews highlight the company's strong communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Peak Networks serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. Major freeways include I-82 and I-182, with local landmarks like Columbia Center Mall and the Tri-Cities Airport.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Peak Networks provide in Kennewick, Washington, and which industries do you specialize in locally?▶
Peak Networks provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Peak Networks average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
Peak Networks typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Peak Networks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Peak Networks provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with Peak Networks look like for a new client, and how long does it take?▶
Onboarding with Peak Networks involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Peak Networks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Peak Networks supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Peak Networks and is it per user, per device, or a flat monthly plan?▶
Pricing at Peak Networks is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews