Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Haven is a managed service provider located in Kennewick, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while IT Haven manages their technology needs. With a commitment to reliability and customer satisfaction, IT Haven serves various industries, providing tailored support to enhance operational efficiency and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IT Haven for their responsiveness and reliability in addressing IT issues. The team's communication skills and commitment to security are also highlighted as key strengths, contributing to a positive overall experience.
Service Coverage Area
IT Haven serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. Major freeways include I-82 and I-182, with local landmarks like Columbia Center Mall and the Tri-Cities Airport.
Pricing Model
IT Haven offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model, with options for flat monthly plans.
FAQ
What services does IT Haven provide in Kennewick, Washington, and which industries do you specialize in locally?▶
IT Haven provides a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is IT Haven average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
IT Haven typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does IT Haven handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Haven is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with IT Haven look like for a new client, and how long does it take?▶
Onboarding with IT Haven involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does IT Haven support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Haven supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT Haven and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Haven is flexible, typically based on a per user or per device model, with options for flat monthly plans to accommodate different client needs.
Customer Reviews