Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Columbia Basin Satellite & Electric is a managed service provider located in Kennewick, Washington, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, they aim to empower businesses by leveraging technology effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Columbia Basin Satellite & Electric for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Columbia Basin Satellite & Electric serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. The business is conveniently located near Interstate 82 and the Columbia Center Mall.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Columbia Basin Satellite & Electric provide in Kennewick, Washington, and which industries do you specialize in locally?▶
Columbia Basin Satellite & Electric provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Columbia Basin Satellite & Electric average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Columbia Basin Satellite & Electric handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Columbia Basin Satellite & Electric offers cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Columbia Basin Satellite & Electric look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Columbia Basin Satellite & Electric support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Columbia Basin Satellite & Electric supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Columbia Basin Satellite & Electric and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a flat monthly plan with tiers based on the services provided. This allows flexibility for businesses to choose options that best suit their needs.
Customer Reviews