Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Columbia Basin Netwerks is a managed service provider based in Kennewick, Washington, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable technology support, cybersecurity, and cloud services tailored to meet the needs of various industries. By focusing on proactive management and responsive service, Columbia Basin Netwerks helps businesses enhance their operational efficiency and secure their digital environments.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Columbia Basin Netwerks for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Columbia Basin Netwerks serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. The service area is accessible via major freeways including I-82 and I-182, and is close to landmarks like the Columbia Center Mall and the Tri-Cities Airport.
Pricing Model
Columbia Basin Netwerks typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Columbia Basin Netwerks provide in Kennewick, Washington, and which industries do you specialize in locally?▶
Columbia Basin Netwerks provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Columbia Basin Netwerks average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
Columbia Basin Netwerks typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Columbia Basin Netwerks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Columbia Basin Netwerks is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with regulations.
What does onboarding with Columbia Basin Netwerks look like for a new client, and how long does it take?▶
Onboarding with Columbia Basin Netwerks involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Columbia Basin Netwerks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Columbia Basin Netwerks supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Columbia Basin Netwerks and is it per user, per device, or a flat monthly plan?▶
Columbia Basin Netwerks generally uses a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews