Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
BluZEBRA Technologies is a managed service provider based in Kennewick, Washington, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, BluZEBRA Technologies serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend BluZEBRA Technologies for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
BluZEBRA Technologies serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. The service area is accessible via major freeways including I-82 and I-182, and is close to landmarks like Columbia Center Mall and the Tri-Cities Airport.
Pricing Model
BluZEBRA Technologies typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving consistent IT support.
FAQ
What services does BluZEBRA Technologies provide in Kennewick, Washington, and which industries do you specialize in locally?▶
BluZEBRA Technologies provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is BluZEBRA Technologies average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within one business hour. BluZEBRA Technologies also offers after-hours support for urgent issues.
Does BluZEBRA Technologies handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BluZEBRA Technologies provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations.
What does onboarding with BluZEBRA Technologies look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does BluZEBRA Technologies support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BluZEBRA Technologies supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery.
How does pricing work with BluZEBRA Technologies and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses to choose what fits their needs.
Customer Reviews