Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Applied Automation IT is a managed service provider based in Kennewick, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Applied Automation IT aims to enhance productivity and reduce downtime through proactive support and tailored technology strategies.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Applied Automation IT's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Applied Automation IT serves the Kennewick area and nearby cities such as Richland, Pasco, and West Richland. The service area is accessible via major freeways including I-82 and I-182, and is close to landmarks like Columbia Center Mall and the Tri-Cities Airport.
Pricing Model
The pricing model at Applied Automation IT typically involves a flat monthly fee based on the number of users or devices serviced. This structure allows businesses to budget effectively while receiving consistent IT support.
FAQ
What services does Applied Automation IT provide in Kennewick, Washington, and which industries do you specialize in locally?▶
Applied Automation IT offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Applied Automation IT average response time for tickets in Kennewick, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Applied Automation IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Applied Automation IT provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Applied Automation IT look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity.
What tools and platforms does Applied Automation IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Applied Automation IT supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Applied Automation IT and is it per user, per device, or a flat monthly plan?▶
Pricing at Applied Automation IT is generally structured as a flat monthly fee based on the number of users or devices, allowing for predictable budgeting for IT services.
Customer Reviews