Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech Mafia is a managed service provider based in Issaquah, Washington, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Tech Mafia aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Tech Mafia for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Tech Mafia serves the Issaquah area and nearby cities such as Sammamish, Bellevue, and Renton. The business is conveniently located near Interstate 90 and is close to local landmarks like Lake Sammamish State Park.
Pricing Model
Tech Mafia employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Tech Mafia provide in Issaquah, Washington, and which industries do you specialize in locally?▶
Tech Mafia provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Tech Mafia average response time for tickets in Issaquah, Washington, and do you offer after-hours support?▶
Tech Mafia typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service for their clients.
Does Tech Mafia handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Mafia is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Tech Mafia look like for a new client, and how long does it take?▶
Onboarding with Tech Mafia involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Tech Mafia support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Mafia supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Tech Mafia and is it per user, per device, or a flat monthly plan?▶
Tech Mafia uses a flat monthly pricing model with tiered options based on service levels, allowing clients to choose a plan that best fits their needs.
Customer Reviews