Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Atekro is a managed service provider based in Issaquah, Washington, offering comprehensive IT support and solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. Atekro serves various industries, providing tailored solutions that enhance productivity and security for organizations in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Atekro for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, making them a trusted partner for businesses in the area.
Service Coverage Area
Atekro serves businesses in Issaquah and surrounding areas including Bellevue, Renton, Sammamish, and Kirkland. Major freeways such as I-90 and I-405 provide easy access to their services, while local landmarks include the Issaquah Salmon Hatchery and Lake Sammamish State Park.
Pricing Model
Atekro utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT costs effectively.
FAQ
What services does Atekro | Outsourced IT Support & Managed IT Services Provider provide in Issaquah, Washington, and which industries do you specialize in locally?▶
Atekro offers a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Atekro | Outsourced IT Support & Managed IT Services Provider average response time for tickets in Issaquah, Washington, and do you offer after-hours support?▶
Atekro typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients' IT needs are met promptly.
Does Atekro | Outsourced IT Support & Managed IT Services Provider handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Atekro is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Atekro | Outsourced IT Support & Managed IT Services Provider look like for a new client, and how long does it take?▶
Onboarding with Atekro involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Atekro | Outsourced IT Support & Managed IT Services Provider support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Atekro supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions, ensuring comprehensive IT management.
How does pricing work with Atekro | Outsourced IT Support & Managed IT Services Provider and is it per user, per device, or a flat monthly plan?▶
Atekro employs a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews