Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
AidMyComputer is a managed service provider located in Issaquah, Washington, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, AidMyComputer aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients often highlight AidMyComputer's responsiveness and reliability in addressing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
AidMyComputer serves Issaquah and surrounding areas including Sammamish, Bellevue, and Renton. Major freeways include I-90 and I-405, with local landmarks such as Lake Sammamish and the Issaquah Alps.
Pricing Model
AidMyComputer typically employs a flat monthly pricing model with tiers based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does AidMyComputer provide in Issaquah, Washington, and which industries do you specialize in locally?▶
AidMyComputer provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is AidMyComputer average response time for tickets in Issaquah, Washington, and do you offer after-hours support?▶
AidMyComputer typically has a quick response time for tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does AidMyComputer handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, AidMyComputer is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with AidMyComputer look like for a new client, and how long does it take?▶
Onboarding with AidMyComputer involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does AidMyComputer support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
AidMyComputer supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with AidMyComputer and is it per user, per device, or a flat monthly plan?▶
AidMyComputer generally uses a flat monthly pricing model with tiers based on the services provided, allowing clients to choose a plan that fits their needs.
Customer Reviews