Industries Served
HealthcareRetailEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA A+CompTIA Security+
Overview
Rising Tide Computer is a managed service provider located in Hoquiam, Washington, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, retail, and education. With a focus on reliability and customer support, Rising Tide Computer aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Rising Tide Computer for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security. Overall, customer feedback highlights a commitment to providing high-quality IT support.
Service Coverage Area
Rising Tide Computer serves Hoquiam and nearby areas including Aberdeen, Ocean Shores, Montesano, and Westport. The service area is accessible via major freeways such as US-101 and SR-109, with local landmarks including the Hoquiam River and the historic Hoquiam Castle.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that include tiered services. This flexibility allows businesses to choose a model that best fits their operational needs.
FAQ
What services does Rising Tide Computer provide in Hoquiam, Washington, and which industries do you specialize in locally?▶
Rising Tide Computer provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and education.
How fast is Rising Tide Computer average response time for tickets in Hoquiam, Washington, and do you offer after-hours support?▶
Rising Tide Computer typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Rising Tide Computer handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Rising Tide Computer is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Rising Tide Computer look like for a new client, and how long does it take?▶
Onboarding with Rising Tide Computer involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks depending on the complexity of the client's requirements.
What tools and platforms does Rising Tide Computer support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Rising Tide Computer supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Rising Tide Computer and is it per user, per device, or a flat monthly plan?▶
Pricing at Rising Tide Computer is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be tailored to the client's needs.
Customer Reviews