Industries Served
HealthcareRetailFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
Grays Harbor Computer Technology is a managed service provider based in Hoquiam, Washington, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, security, and technology management. By focusing on the unique needs of industries in the region, they deliver reliable support and innovative technology solutions that empower businesses to thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Grays Harbor Computer Technology's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Grays Harbor Computer Technology serves Hoquiam and surrounding areas including Aberdeen, Ocean Shores, and Montesano. The service area is accessible via major freeways such as US-101 and SR-109, with local landmarks including the Hoquiam River and the historic Hoquiam Castle.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Grays Harbor Computer Technology provide in Hoquiam, Washington, and which industries do you specialize in locally?▶
Grays Harbor Computer Technology provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, finance, and manufacturing.
How fast is Grays Harbor Computer Technology average response time for tickets in Hoquiam, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically prompt, ensuring minimal downtime for clients. Grays Harbor Computer Technology also offers after-hours support to address urgent issues.
Does Grays Harbor Computer Technology handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Grays Harbor Computer Technology is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Grays Harbor Computer Technology look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Grays Harbor Computer Technology support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Grays Harbor Computer Technology supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Grays Harbor Computer Technology and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a flat monthly plan with tiered options based on the services selected. This allows clients to choose a pricing structure that best fits their operational needs.
Customer Reviews